Risks of Shopping Online

Hi~ Everybody! Today I will discuss about the risks of shopping online. Generally, the greater risk of shopping online is the process of making payment which involved in sharing credit cards over the internet. The consumers might get their credit cards data to be stolen and then the bad people in the net may be use the the credit card number to make transactions.

Besides, the consumers might access to fraudulent online shopping websites. The fraudsters accepting consumer's payment which pay by the credit card for their purchases and within one or two days the particular website is gone. At this time, it is too late to cancel their transaction when the consumer found out this and they still need to pay for their purchases.

On the other hand, the consumers sometimes complained that the item they received is not as nice looking as they seen in the picture from internet. The worse thing is, they might receive broken item from the seller while the item sold out is not changeable or refundable.

That is what I have heard from my friends who has shopping online. There is many false and tricks in the online shopping. You as a smart consumer, you have to be smart choosing online shopping sites and be careful while making payment for your purchases. Feel free to share your experience of shopping online here and your opinion about risks of shopping online. We are glad to hear you.. Thanks for spending time for this article..

-On_Shop-

T&C of Online Shopping

Hihi, Happy Chinese New Year! For the people who want to shop online, you must read on the Terms and Conditions carefully. It is because that T&C may contain important information which is about your rights, obligations and limitations. The first thing that you may concern is the delivery charges. Different delivery areas will charge you different. The further places that the product will be delivered, the more expensive will be charged on the customers. The charges may vary from West Malaysia to East Malaysia.

Then, you have to notice the delivery time from the time that you ordered the products. This also the disadvantage of online shopping cause it take time to deliver the products to your house. So, you can't receive your product immediately. You have to wait a couple of day and sometimes it may take more than one week when it is out of stock. On the other hand, ordering food is different from ordering product. For example, if you ordered food from Pizza Hut, it will deduct money if they didn't deliver to your house within 25 minutes.

Beside that, you also have to notice about whether you can change your stock if the products that you received were different such as different sizes, colour, shapes, and so on. How about food like Mcdonalds, Domino and Pizza Hut? If they gave you Mc Chiken but you were ordering Filet-o-Fish? Then what will you do? Just pay the money and eat it? Or you want them to refund to you? Well, i think most of the consumer will just pay the money but not ask them to deliver Mc Chicken to you again right? As a consumer, we should concern about our rights and limitations.

That's it for today. haha. For the people who celebrating CNY, please drink a lot of water and take care ya! See you Monday!

-On_shop-

Interview of Gladys_The Online Seller

In the last articles, I got Stephanie to share her experienced as an online buyer and what she found interesting in online shopping. And today I get Gladys Chan, a college student who commit in her perfume business in Friendster to share her experience and how the little extra income comes from the business.

Sue Chean: I heard you created your own little perfume business in Friendster. What inspired you to start the online business?

Gladys : I see the potential in online shopping. It is a networking, you can even link to the people from oversea, and you can see how far it can go. It develops and expanded widely. As you known I’m a college student who interesting in marketing management. And I find out this is a best way for me to try management in my own little business, and gain some experience without large expenses.

Sue Chean: how do you manage you profile?

Gladys : well, I log in to the profile everyday to check if anyone drops me a message or comment in Friendster. And I update the profile once a while, and introducing the new perfume and sometimes I do promotion as well.

Sue Chean: what do you do to attract the customer?

Gladys : like I said, I do have some scheme sometimes, and join the fashion group to promote my profile. And of course, I use the most effective term, words of mouth to send my message around, haha my friends helped me a lot in that.

Sue Chean: for so long, do you have your own loyal customer?

Gladys : Ya, some customer will contact me again if they need any perfume, sometime they will even introduce some of their friends to my perfume profile as well. It is nice to have such customer.

Seems like online shopping do make Gladys earn some money, and she likes what she do. To attract and maintain your customer loyalty, you must always comes up with some little trick and strategy, customer do not visit your profile, if nothing can pull their attention. Hope this articles can do some help for the newbie in online shopping.

-On _Shop-

Poll analysis 1

Hi everyone~ Today, we will discuss the result of the poll question-

"Have you ever tried online shopping?"

According to the result, it shows that 62.5% of respondence have never tried online shopping and 37.5% of the respondence have online shopping.

Most of the people claim that they have never tried online shopping because online shopping is not so popular in Malaysia, hence people do not know how to shop online as well. They rather to try and touch when they buying stuff. Besides, customer need to waits for a couple of days to receive the product. More to the point, those pictures are not believeable. Sometimes the products you bought from internet are not as nice as you seen in the picture. If you are not satisfied the product, you cannot refund or exchange it. The minority people who have tried online shopping said that they can get cheap stuff from the internet. Besides, they no need to go out and queue up for paying.

For me, I have never tried online shopping. I prefer see and touch the product before I buy it. It is a waste of money if you get a product that you do not like. Well, this is my opinion. How about you guys? Feel free to share your online shopping experience and opinion here!

-On_Shop-

How to shop online??

Hello everyone! Welcome to -On_Shop-. haha. First, I would like to thanks for the people who dropped comments to this blog. Regarding to the comment that dropped by Siew Ching, she wanted to know some online shopping web sites. So we will write on this topic soon. The previous post is an article which is interviewed an online shopper, Stephanie. Today, I will discuss a bit of the process that you will go through when you shop online.

The Process of Online shopping:

When you want to shop online, the first thing is you have to sign up for that particular web page. While you signing up, it may require your personal details. After you registered, then you can order your staff online. In that online shopping web page will provide you a lot of images and descriptions of their products. You can select or buy any product that available in that web page. Some of the online shoppping web pages will provide you a "trolley" or "basket". You can browse through the products and place your selection into your trolley or basket. In other words, it is just like a real shopping like you used to go into the mall and market. The items that you have chosen can be viewed, changed and removed as you like it in your own trolley or basket.

After you have chosen your purchases, then it is ready for the checkout process. For the web pages that you no need to register, you have to submit your personal details like your name, mailing address, email address, mobile phone number, the method of paying and so on. A couple days after you have done your payment, your products will be delivered to you. These are the process of online shopping. Easy right? Well, if you wonder how to make a payment, you can refer to the post that written by our group member, Kar hooi who wrote that article for last week.

That is it for today. Thanks for viewing our blog! Chinese New Year is around the corner, Happy Chinese New Year for everyone! See ya'll after Chinese New Year ya!!

-On_Shop-

Interview of Stephanie_The Online Shopper

I have some friends in college, who had tried online shopping, but not every of them continue in this kind of activity, luckily I found out one of them always do online shopping and she loves online shopping, and today topic, I asked the girl to share her interesting experience in online shopping.

Sue Chean: hi, Stephanie, when is your first tried in online shopping? What intended you to try online shopping?

Stephanie : I tried online shopping when I was 16, I was young and I like to try new things. Once, I heard one of my girls friend in my class said she bought a merchandise that are not sold in Malaysia and I said WOW, how you got it? I had been finding around the KL store but still can`t find it. And she told me to take a shot in online shopping.

Sue Chean: what do you find in online shopping?

Stephanie: At first, I’m not really believed if I can get the merchandise that I wanted without being cheated. But after a tried, I find online shopping is convenient, I can shop comfort of my home at any time of day. And I can get the cheaper price than the store.

Sue Chean: which website you usually surf to online shopping?

Stephanie: I usually surf at EBay and Queens.com. The sellers provide goods with better price, because they allow price negotiate.

Sue Chean: What you usually purchase in online site?

Stephanie: I buy a lot of clothes, design in Hong Kong, and I buy toiletries, corrective lenses and perfume from foreign country.

Sue Chean: what do you suggest for the first time user?

Stephanie: get the email from the seller, read the terms and conditional detailed. How the payment should be done. Must not pay all at once, maybe separate to two times, before and after you get the merchandise.

Thanks to share your experience here Stephanie, however your knowledge in online shopping is important for the first time user.-On_Shop-

Types of payment

Hey! Welcome to 89-shopaholic.blogspot.com. My name is Kar Hooi and I'm going to explain the types of payment in online shopping. Nowadays, there are more and more people start shopping online. Yet, some are wondering. How to make payment for the online purchases? Well, most online sellers offer a variety of ways to pay. Here is a list of common payment methods according to Wikipedia:

-Credit card

-Debit card

-Internet banking

-Various types of electronic money

-Cash on delivery (COD)

-Cheque

-Wire transfer/delivery on payment

-Money order

-PayPal (https://www.paypal.com/)

-Google checkout

-Amazon payment

-Bill Me Later

References: -Online Shopping, Wikipedia[online], Retrieved 17th January 2009 URL: http://en.wikipedia.org/wiki/Online_shopping

Among these payment methods, credit card and PayPal are the most common payment methods that normally use by online shoppers. However, some online shoppers may ask questions such as: Is one method better than the other? Which payment method is easiest? Which way is the most secure and reliable? Well, different people has different definition. Some people said that PayPal is the safer and easier way to pay online because it pay without exposing online shopper's financial information. Some said that credit card is the most secure way of paying because it has credit limit and 3D-Secure, which designed to combat online credit card fraud. In my opinion, I think internet banking is a safety way to make payment. You will be given a PIN number and this PIN number must be entered every time you log on to your bank website. Besides, the bank website will terminate your session when there is no activity within a preset time to against unauthorized user. Here is a internet banking payment guide to let you guys refer. http://www.love.com.my/maybank2u.html

Make payment online is fast and convenience especially for online shoppers and making online shopping more fun. But, be careful when shopping on internet. Do not ever show your PIN or credit card number to anyone to protect youself...

Thanks for spending time to read this article. Have a Nice WeeKenD!

-On_Shop-

Background of Online Shopping

Hi, I'm Pui Fun. Before we go deeply about online shopping, let us know a bit of the background of Online Shopping. Online Shopping defines as :- The process of consumers purchasing and selling products or services through the internet. (http://en.wikipedia.org/wiki/Online_shopping, 2009)

This is convienient and simple instead of going out to the market and mall that we usually go into. Nowadays Online Shopping is become more popular and allows us to purchase anything online like clothes, foods, furniture, cars, electronic appliances, accessories and so on. For me, i haven't try to shop online because i believe in what i see and what i touch in real. The pictures or images that shown in internet may not be geniune. How about you? Will you try to shop online?

Next, I will talk about history of Online Shopping. I know it sounds boring so don't worry I will quickly brief through about it. Haha. Online Shopping was began since the mid of 1990s. According to wikipedia, Charles Stack is the person who created the first online book store, Book Stack Unlimited which is as known as Books.com. Two years later, Amazon was created by Jeff Bezos. After that, Online Banking was introduced and Online Pizza Shop was began in 1994. In 1996, Ebay was started Online Shopping as well.

That's all for today and i hope you all can kindly drop your testimonial here~~ Thanks for reading this article! Happy weekend! See ya! -On_Shop-

Advantages and Disadvantages of online shopping

Technology is helping us in doing many task, nowadays people seems to be more depending to the technology, because it makes job easier, effective and convenient with just a click on the finger. For example, E-learning, socialize via the net, online services provider, or even coast to coast meeting can be held through the video conference. People don’t even need to go far away from a place to another for a meeting. It saves money and energy. Recently, online shopping is popular, many fashion store, IT store and even grocery store provide services in the internet instead of gaining information from the particular website. Items can be ordered in the net, and the item you have been ordered will deliver to your house on time. People who want to reserve services or item, like movie ticket and dine in restaurant can just make on the particular website as well. But still there are advantage and disadvantage for everything. Advantages

1. Trade and sales can be made online without going out from the house. 2. Save time and energy to seek a parking lot, carry the product (how would it be if it is a wide screen television?) and find the particular store. 3. Many choices available. For example, the clothes design in the United State market is different from Malaysia. 4. Orders can be customize in the net. The design, date of delivery and the wrapping paper can be chosen. 5. Lower price or discounted price item is possible to find in the site.

Disadvantages

1. Cannot touch and feel the product, consumer feel not confident to the particular product. 2. Quality of the product may be different from the one you want. 3. Some seller in the net may be not trustable. 4. Have to pay much for the delivery fees.

Conclusion

However, online shopping is still popular in the market. For the “equivalent brand”, like Top Shop, Zara, Dell, they have a hotline always ready to serve if consumer have any complaint, requires and order. But beware of some unknown brand and personal product in the net market as well, check out the ingredient, store location and the price of the product twice before order and make any payment. Sue Chean, Tee

-On_Shop-