According to the result, it shows that 62.5% of respondence have never tried online shopping and 37.5% of the respondence have online shopping.
Most of the people claim that they have never tried online shopping because online shopping is not so popular in Malaysia, hence people do not know how to shop online as well. They rather to try and touch when they buying stuff. Besides, customer need to waits for a couple of days to receive the product. More to the point, those pictures are not believeable. Sometimes the products you bought from internet are not as nice as you seen in the picture. If you are not satisfied the product, you cannot refund or exchange it. The minority people who have tried online shopping said that they can get cheap stuff from the internet. Besides, they no need to go out and queue up for paying.
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